OpenPortal® Directory is a Human Resource Intelligence software solution. Rich in features,
it integrates seamlessly with your intranet portal, federates your different data sources, and distributes
to each employee (directors, officers, employees), according to its access rights, the knowledge of employees
and information on the organization.
• Reduce helpdesk & IT costs
• Increase productivity
• Leverage business agility
• Optimize HR processes
• Permanently updade data
• Secure identity data
• Increase collaboration
• Etc...
Business Benefits
Reduce Support Costs
Cost of resetting a single password is estimated at $20 per request without Directory solution.
• Reduce to around US$3 per query by automating portions of the reset process
• Volume of help desk calls can be reduced by up to 30% through Directory process Reduce Administration Costs
• Reduce time spent creating new users.
• Economic savings can be very high (Save US$37 per year per Employee in administrative costs)
IT Benefits
Reduce User Creation Time
• New staff can get working faster.
• Employees changing roles can get working faster.
• Reduced user set up time
• Reduced Helpdesk Workload
• Fewer helpdesk calls.
• Faster problem resolution for customers. Quicker Response Times.
• Helpdesk responds quicker to problems.
• Problems solved faster.
Employee Benefits
Increase Productivity
• Reduced downtime because of forgotten passwords or access problems.
• Faster start for new employees and for employees changing jobs
• Simplified Resource Access
• Access rights management simplified.
• Job changes can be accommodated quickly and simply.
• Handles non-standard employee access rights.
• Allows temporary or part-time resource access.
• Supports additional, temporary roles such as secondment